Shipping policy
Delivery costs calcuated at checkout.
Please Note: Our couriers do not deliver on public holidays. Please allow extra time for your order to arrive over the bank holiday period.
All items
- Standard Delivery (Upto 7 days for UK customers. International orders may vary.)
- Next-Day Delivery (next working day*)
*On order placed before 14:00 GMT
Samples only
- Sample Delivery (3-5 working days*)
*Our samples are sent via a Royal Mail 2nd class, non-tracked service. Your sample order should arrive within 3-5 working days after dispatch for UK deliveries and between 14-16 working days for non-UK customers.
Returns
Online returns should be made within 30 days of purchase and they should be returned in their original, undamaged packaging via Evri.
We'll be happy to refund a product providing it is in a fully resalable condition.
Please note our wallpaper samples cannot be returned.
We advise that all rolls are inspected prior to hanging as a refund can not be issued once the product has been hung. We also can not be held responsible for decorators costs when goods are not inspected prior to hanging. We recommend that you do not throw away the product labels until you have finished decorating.
If you have any further questions, please email hello@lucieannabel.com